Why are we planning to introduce a quality management system according to ISO 9001?
As a progressive and customer-oriented company, the introduction of a quality management system (hereinafter: QMS) according to ISO 9001 – especially in the industrial sector – is essential for structured growth. By introducing such a QMS, a company is structured and standardized, and its service provision is customer oriented.
Even if other topics are usually in the foreground during the development phase of a startup, it is advisable to deal with quality management right from the start of business activities. All internal processes can already be set up and aligned with the requirements of ISO 9001.
However, the introduction of a QMS according to ISO 9001 is associated with considerable effort (costs and time) for companies. To obtain ISO 9001 certification, a company must first acquire the relevant know-how. This can be a time-consuming process for startups, which usually do not yet have their own quality department or the necessary specialist knowledge. Literature on this subject is very extensive.
Clearly defined processes and standards should enable faster growth (scalability) and drive continuous improvement. The measurable process quality and the resulting customer satisfaction ultimately give the company a better position on the market. In addition, the ISO 9001 certification enables the company to attract customers who demand these standards.
